Terms and Conditions

By registering your personal details with this website you are agreeing to these terms and conditions. These terms and conditions help to keep this website a safe place to trade and set out the agreement reached between you and Pet Habitat. None of the below affect your statutory rights as a consumer.

Upon using the checkout facility you agree that the details you provide to Pet Habitat for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.

All goods remain the property of Pet Habitat until paid for in full.

No orders are accepted until they have been successfully processed. Orders placed before 1.00pm on Mondays - Thursdays will usually be processed that day subject to confirmation. Orders placed after this time will usually be processed on the next working day subject to confirmation. It normally takes 3 to 4 days to arrange a delivery depending on your location in South Africa.

Pet Habitat makes every effort to ensure that the prices shown on the website are correct. However, if an error has been made, Pet Habitat reserve the right not to process the order. In such circumstances, Pet Habitat will advise you as soon as possible. You will have the option of purchasing the goods at the correct price. Alternatively you may cancel the order. If Pet Habitat does not receive a response from you following confirmation of the correct price within 4 days, then the order will be cancelled automatically and will not be processed. If the order is cancelled then Pet Habitat will refund or re-credit you for any monies paid.

Pet Habitat reserves the right to cancel your order or part thereof (with a refund within a maximum of 30 days) if our suppliers are unable to supply the product you require.

Should we be unable to supply a product due to the inability of our suppliers to provide the product we are under no obligation to do anything other than remove the product from our site and refund your payment in full.

If the actual vendor's product becomes discontinued or is unavailable within 30 days of your order, Pet Habitat reserves the right to substitute part or all of your order with a similar, more expensive and/or newer version of the product (at no extra cost to you) even from a different vendor. When a product is substituted your normal seven working days right to return the unopened/unused product under Consumer Protection Act are not affected and Pet Habitat will pay the cost of returning such substituted goods safely at our recommendation of shipping service.

Pet Habitat may temporarily suspend www.pethabitat.co.za either partially or completely for any reason. We will restore www.pethabitat.co.za as soon as reasonably practicable after a suspension. We will not be liable to you for any loss which you may incur as a result of any such suspension.

If Pet Habitat is unable to provide www.pethabitat.co.za for reasons beyond our control such as technical failure, lightning, flood, or exceptionally severe weather, fire or explosion, civil disorder, war, or military operations, natural or local emergency, anything done by government or other competent authority or industrial disputes of any kind (whether or not involving our employees), Pet Habitat will not be liable.

Responsibility for Content

The articles, content, and advice on our website www.pethabitat.co.za are offered for informational purposes only. Although we have presented the best information we can find, in good faith, Pet Habitat shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the website, and shall not be responsible or liable for any error or omission in that information.

Links to Other Websites

The website does contain a number of links to other websites and online resources that are not owned or controlled by Pet Habitat. Pet Habitat has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third-party websites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our website.

Advertising Policy

Pet Habitat does not accept advertisements, nor do we sell or promote products in exchange for any monetary or other benefits. We take our reputation and credibility very seriously and we only sell, promote, or endorse products we believe in.
Changes To This Agreement

Pet Habitat may vary these terms and conditions from time to time by posting revised terms and conditions on the website. Your continued use of the website following Pet Habitat's posting of any changes will constitute your acceptance of such changes. If you do not agree to the changes of these terms and conditions then you must stop using this website immediately other than to request your account be closed.

Except as expressly permitted by these terms and conditions, you may not copy, reproduce, redistribute, download, republish, transmit, display, adapt, alter, create derivative works from or otherwise extract or re-utilise any of the contents of this website. In particular, you may not cache any of the contents for access by third parties nor mirror any content.

Where we link to other websites not operated by Pet Habitat it does not imply any endorsement of the material contained on the sites or of the owners.

All rights, including copyright, in the content of these web pages from time to time are owned or controlled for these purposes by Pet Habitat.

All trademarks, names, and logos are the proprietary marks of us or of our associated companies. Marks identifying third parties are owned or licensed by those third parties or their associated companies. Nothing in these terms and conditions in any way confers on you any license or right under any trademarks, names or logos.

These Terms and Conditions together with all sub-texts below and your order confirmation constitute the Contract.